Contact Centre Information Guide

    0
    31
    Swindon Borough Council
    Published
    01 July 2020 at 4.22pm
    Location
    Swindon, United Kingdom
    Category
    Default  
    Job Type

    Description

    To answer calls from customers, using our Call Centre technologies. To maintain customer service standards by answering customer’s telephone calls and emails, being courteous, welcoming and professional at all times. As a Customer Services professional, you'll excel in assisting customers by processing and resolving issues. To answer emails from customers using digital email technology....